Last Updated: February 18, 2025
Hello and welcome to ModeForge! We value your trust and want you to feel confident about how we operate. This document explains how we handle your personal information and outlines the terms and conditions that apply when you visit or use ModeForge.com (the “Website” or “Service”). By using our Website, you agree to both this Privacy Policy and our Terms of Use.
1. WHO WE ARE
ModeForge (“we,” “us,” or “our”) is dedicated to serving our community with integrity. We believe in doing business ethically—being open, respectful, and transparent with everyone we interact with.
2. PRIVACY POLICY
2.1 Information We Collect
Personal Information You Provide: This includes details you share with us when you create an account, sign up for our newsletter, apply for jobs, or contact us for support (e.g., name, email address, phone number, or other relevant information you choose to provide).
Technical Information: We automatically collect certain data when you visit our Website, such as your IP address, the type of device or browser you use, and your general location (if available). This helps us improve the Website’s performance and user experience.
2.2 How We Use Cookies
We use cookies (small text files stored on your device) and similar tracking technologies to:
Remember your preferences (like language settings).
Understand how our marketing campaigns perform.
See how you interact with our Website so we can continue improving it.
You can modify your browser settings to refuse cookies or to let you know when a cookie is being sent. However, some features of our Website may not function properly if you disable cookies.
2.3 How We Use Your Information
To Provide Our Services: We may use your information to process any requests, sign-ups, or transactions.
To Communicate With You: We may reach out with updates or relevant information you’ve requested (including SMS/text messages if you’ve opted in—see section 5 SMS Program Terms below).
To Improve Our Website: We look at usage trends to enhance and personalize the user experience.
To Ensure Security: We use your data to keep our Website safe and protect against potential breaches.
2.4 How We Share Your Information
We are a noble company and do not sell your personal information. Here’s how we might share data:
Service Providers: We work with trusted third parties who help us operate our Website or assist with various tasks (like hosting and analytics). They are only permitted to use your data for the purpose of providing services to ModeForge.
Legal Requirements: We may disclose information if required by law or if we believe it’s necessary to protect our rights, safety, or property.
2.5 Your Rights and Choices
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, or if you have questions, reach out using the contact details below.
2.6 Data Security
We take security seriously and use reasonable measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute data security.
2.7 Children’s Privacy
Our Website is intended for a general audience. We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided personal data, we will delete that information as soon as possible.
2.8 Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page, and the “Last Updated” date above indicates when the policy was most recently revised.
3. TERMS OF USE
3.1 Acceptance of Terms
By accessing or using ModeForge.com, you agree to be bound by these Terms of Use. If you do not agree with any part of our Terms, please discontinue use of our Website.
3.2 Intellectual Property
All content on the Website—including text, graphics, logos, images, and software—belongs to ModeForge or our content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.
3.3 User Responsibilities
Lawful Use: You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of any third party.
Prohibited Conduct: You will not post or transmit any harmful or offensive content, including content that is defamatory, obscene, or harassing. You also agree not to disrupt or attempt to gain unauthorized access to our systems.
3.4 Third-Party Links
Our Website may include links to third-party websites or services. These are provided for your convenience, but we do not endorse or have control over those sites or their content. You access any third-party links at your own risk.
3.5 Disclaimers
We strive to keep ModeForge.com running smoothly and accurately, but we can’t guarantee it will always be flawless. You agree that your use of the Website is at your own risk. The Website and its content are provided “as is” and “as available,” without warranties of any kind.
3.6 Limitation of Liability
ModeForge and its employees or partners will not be liable for any indirect, incidental, special, or consequential damages that arise from your use (or inability to use) the Website. If you are dissatisfied with any aspect of our Website, your sole remedy is to stop using it.
3.7 Indemnification
You agree to indemnify and hold harmless ModeForge, its employees, and affiliates from any claims or damages (including legal fees) arising from your violation of these Terms or your misuse of the Website.
3.8 Changes to These Terms
We may update our Terms of Use from time to time. Changes will be posted here, and the “Last Updated” date at the top will reflect any revisions.
4. CONTACT US
If you have any questions, comments, or concerns regarding our Privacy Policy or Terms of Use, please contact us at:
Email: digital@modeforge.com
Phone: 888.614.1983
Mailing Address: ModeForge, 9912 Sandalwood Dr. Woodway, TX 76712
We appreciate your support and trust, and we’re committed to safeguarding your privacy every step of the way. Thank you for visiting ModeForge, and happy forging!
5. SMS PROGRAM TERMS
This section explains how we collect, use, and share information related to direct, 1-to-1 SMS messaging with ModeForge. By opting in or continuing to communicate with ModeForge via SMS, you agree to these SMS Program Terms, this Privacy and Terms of Use Policy.
5.1 Purpose of SMS Communication
Our SMS communications are focused on direct, business-related conversations—such as responding to inquiries, providing client updates, or scheduling meetings. We do not send marketing or promotional messages via SMS. Instead, our text messages may include:
Project or Business Updates: Status reports, timelines, or essential next steps.
Meeting and Appointment Reminders: Scheduling confirmations or reminders for upcoming calls or in-person meetings.
Client Support and Inquiries: Follow-ups on open questions, troubleshooting, or other customer service matters.
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from MODEFORGE. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://modeforge.com/privacy-and-terms-of-use-policy/. Message HELP for help. Reply STOP to any message to opt out.
5.2 Information We Collect and How We Use It
When you provide your phone number for SMS communications (for example, during a consultation request or by giving explicit permission via a form or email exchange), we collect:
Your Phone Number: To send relevant information or respond to your requests.
Voluntary Additional Details: Any information you share during an SMS conversation (e.g., specific project requirements, scheduling details).
We use this information solely for the purposes outlined in this section and in accordance with this Privacy and Terms of Use Policy. We do not share this information with third parties unless required by law or necessary to protect the rights, property, or safety of ModeForge or others. SMS consent is not shared with third parties or affiliates for marketing purposes.
5.3 Message Frequency and Fees
Message Frequency: Frequency will vary, but you can generally expect messages only when necessary to address your inquiries or to provide essential updates.
Message and Data Rates: Standard message and data rates may apply, depending on your mobile carrier and service plan.
5.4 How to Opt Out
You may opt out of receiving SMS messages from ModeForge at any time by texting “STOP” in reply to any message you receive from us. Once your opt-out request is processed, you will no longer receive texts from ModeForge (unless you choose to opt in again in the future).
5.5 How to Get Help
If you need assistance or have questions, reply “HELP” to any text from us. We will respond with information on how to contact our support team and provide links to this Privacy and Terms of Use Policy.
You can also reach us directly via email at digital@modeforge.com, call us at 888.614.1983, or visit our Website at ModeForge.com.
5.6 Use, Collection, and Sharing of Consumer Information
All information we collect through our SMS program is governed by this Privacy and Terms of Use Policy. We use it to:
Facilitate direct, 1-to-1 business communications.
Provide you with essential updates or assistance.
Keep our communications secure and professional.
We do not sell your personal information or share it with third parties for marketing or promotional purposes.
5.7 Changes to Our SMS Program Terms
We may update these SMS Program Terms from time to time. Any changes will be effective upon posting an updated version on our Website, along with an updated “Last Updated” date at the top of our policy.
By communicating with ModeForge via SMS, you acknowledge and agree to these SMS Program Terms, along with our Privacy and Terms of Use Policy. If you have any questions, please contact us at digital@modeforge.com.
Thank you for doing business with ModeForge. We look forward to providing you with clear, reliable, and respectful communication!